Bioline Tearstain Remover [Volume – 50ml]
Bioline Tearstain Remover is a gentle yet powerful formula designed to address unsightly tear stains and residue around the eyes. Suitable for dogs, cats, rabbits, and other small animals, this mild eye-care solution helps remove and prevent tear-related discoloration, keeping your pet’s face clean, fresh, and bright.
Key Features
Targeted Stain Removal:
Effectively removes tear residue and discoloration that ordinary shampoos may leave behind.Prevents Future Staining:
Regular use helps reduce and prevent the recurrence of tear stains.Gentle & Safe Formula:
Designed for sensitive skin and fur, safe for use on small animals.Multi-Species Use:
Suitable for dogs, cats, rabbits, and other small pets requiring delicate eye care.
Usage Instructions
Apply a small amount of Bioline Tearstain Remover onto a cotton pad or soft cloth.
Gently wipe the stained area around your pet’s eyes.
For best results, use regularly as part of your pet’s grooming routine.
Caution
For external use only.
Avoid direct contact with eyes.
If irritation occurs, discontinue use and consult a veterinarian.
Keep out of reach of children.
📦 1. Order Processing Time
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Handling & Preparation: All orders are typically processed and packed within 1 to 2 business days (excluding weekends and public holidays) before they are dispatched for delivery.
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Confirmation: Once your order has been packed and handed over to our local delivery team or courier, you will receive a shipment confirmation notification.
⚠️ 2. Unforeseen Delays & Exceptions
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Supplier & Inventory Delays: In rare instances, if an item experiences a temporary shortage or a delay from our trusted suppliers, processing may take slightly longer. Should this occur, our team will proactively notify you via email or phone with an updated timeline.
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Courier & External Circumstances: Deliveries may occasionally be affected by unforeseen logistics hurdles, high-volume seasonal rushes (such as major holidays or sales events), adverse weather conditions, or unexpected regional transit restrictions.
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Our Commitment to You: Please rest assured that we closely monitor every shipment. If your order is impacted by an extended delay, we will work tirelessly alongside our courier partners to get your package to you as safely and quickly as possible.
💰 3. Shipping Rates & Charges
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Standard Shipping Charge: A flat rate of 10 AED applies to standard orders.
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Free Shipping Threshold: Enjoy FREE delivery on all orders totaling 100 AED or more on eligible Local Products. The free delivery is automatically applied at checkout once your cart meets the minimum requirement.
⏱️ 4. Delivery Timelines & Methods
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Local Delivery Estimate: 4 to 5 business days from the date of dispatch.
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Service Area: Local delivery covers designated regional zones. Please ensure your delivery address, landmark details, and contact number are accurate to avoid any sorting or routing delays.
🔍 5. Order Tracking & Support
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Updates: Keep an eye on your inbox/SMS for dispatch notifications.
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Assistance: If your package does not arrive within the estimated 4-5 day window, or if you have questions regarding your local order, please reach out to our support team with your order number.

