Anua Collagen Retinol Refining Gua Sha Cream 80 ml
Jawline & Neck Firming Cream: Formulated with retinol capsules, collagen, and peptides to help refine the neck to décolleté. Supports a Sharper & More Symmetrical Jawline with regular use while improving the look of firmness and faicial contours. Built-in Gua Sha: An innovative neck cream featuring a bulit-in guasha roller...
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- Jawline & Neck Firming Cream: Formulated with retinol capsules, collagen, and peptides to help refine the neck to décolleté. Supports a Sharper & More Symmetrical Jawline with regular use while improving the look of firmness and faicial contours.
- Built-in Gua Sha: An innovative neck cream featuring a bulit-in guasha roller for targeted lifting massage. Helps address defined V-Line care, turkey neck, and tech neck concerns with consistent use.
- Cooling massager: A wide W-shaped massage head delivers an instant cooling sensation while gliding along the jawline and neck. Helps calm the skin and support contour care with a refreshing lymphatic drianage massager effect.
- Youthful-Looking Care: Encapsulated retinol combined with a high-elasticity moisturiser helps support sagging skin care from within. Targets the appearance of fine lines and loss of elasticity for visibly firmer-looking skin.
- Gentle formula: Lightweight, non-greasy cream that absorbs comfortably. Dermatologically tested suitable for sensitive skin* while delivering intense moisture and visible bounce.
- Daily 5-minute routine: Hygienic twist on/off valve with an all-in-one applicator designed for face and neck. Easy to use as a daily massage step to seamlessly fit into your Korean skincare routine. Suitable for use on the face; when applied during the day, follow with sunscreen.
Thank you for shopping with us! We strive to get your orders to you as safely and quickly as possible. Please review our shipping guidelines below to understand how we process, handle, and deliver your purchases.
📦 1. Order Processing Time
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Handling & Preparation: All orders are typically processed and packed within 1 to 2 business days (excluding weekends and public holidays) before they are dispatched for delivery.
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Confirmation: Once your order has been packed and handed over to our local delivery team or courier, you will receive a shipment confirmation notification.
⚠️ 2. Unforeseen Delays & Exceptions
While we always strive to deliver your order within our standard 4 to 5 business days timeframe, certain circumstances outside of our direct control may occasionally impact delivery schedules.
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Supplier & Inventory Delays: In rare instances, if an item experiences a temporary shortage or a delay from our trusted suppliers, processing may take slightly longer. Should this occur, our team will proactively notify you via email or phone with an updated timeline.
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Courier & External Circumstances: Deliveries may occasionally be affected by unforeseen logistics hurdles, high-volume seasonal rushes (such as major holidays or sales events), adverse weather conditions, or unexpected regional transit restrictions.
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Our Commitment to You: Please rest assured that we closely monitor every shipment. If your order is impacted by an extended delay, we will work tirelessly alongside our courier partners to get your package to you as safely and quickly as possible.
💰 3. Shipping Rates & Charges
We believe in transparent pricing with no hidden fees at checkout:
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Standard Shipping Charge: A flat rate of 10 AED applies to standard orders.
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Free Shipping Threshold: Enjoy FREE delivery on all orders totaling 100 AED or more on eligible Local Products. The free delivery is automatically applied at checkout once your cart meets the minimum requirement.
⏱️ 4. Delivery Timelines & Methods
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Local Delivery Estimate: 4 to 5 business days from the date of dispatch.
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Service Area: Local delivery covers designated regional zones. Please ensure your delivery address, landmark details, and contact number are accurate to avoid any sorting or routing delays.
🔍 5. Order Tracking & Support
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Updates: Keep an eye on your inbox/SMS for dispatch notifications.
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Assistance: If your package does not arrive within the estimated 4-5 day window, or if you have questions regarding your local order, please reach out to our support team with your order number.