Dot & Key Watermelon 10% Glycolic Acid Serum with Kojic Acid - 30ml
Reveal a gorgeously glowing and polished complexion with the Dot & Key Watermelon 10% Glycolic Acid Serum. Formmed with a potent blend of 10% Glycolic Acid and Kojic Acid, this targeted 30ml serum works overnight to exfoliate dead skin cells, clear away excess sebum, and target stubborn pigmentation. Infused with hydrating watermelon, it revitalizes dull skin, smooths uneven texture, and leaves your skin looking bright, clear, and refreshed.
Key Features
10% Glycolic Acid Exfoliation: Gently sweeps away dead skin cells to instantly revive dullness and smooth out rough, uneven skin texture.
Powered with Kojic Acid: Effectively targets stubborn dark spots, hyperpigmentation, and post-acne marks for a clearer, uniform skin tone.
Controls Sebum & Excess Oil: Helps regulate oil production and unclog pores, making it ideal for oily and normal skin types.
Hydrating Watermelon Infusion: Prevents post-exfoliation dryness by infusing skin with refreshing, lightweight moisture.
Convenient 30ml Size: Perfect for targeted nighttime treatment to maintain a radiant and luminous glow.
📦 1. Order Processing Time
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Handling & Preparation: All orders are typically processed and packed within 1 to 2 business days (excluding weekends and public holidays) before they are dispatched for delivery.
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Confirmation: Once your order has been packed and handed over to our local delivery team or courier, you will receive a shipment confirmation notification.
⚠️ 2. Unforeseen Delays & Exceptions
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Supplier & Inventory Delays: In rare instances, if an item experiences a temporary shortage or a delay from our trusted suppliers, processing may take slightly longer. Should this occur, our team will proactively notify you via email or phone with an updated timeline.
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Courier & External Circumstances: Deliveries may occasionally be affected by unforeseen logistics hurdles, high-volume seasonal rushes (such as major holidays or sales events), adverse weather conditions, or unexpected regional transit restrictions.
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Our Commitment to You: Please rest assured that we closely monitor every shipment. If your order is impacted by an extended delay, we will work tirelessly alongside our courier partners to get your package to you as safely and quickly as possible.
💰 3. Shipping Rates & Charges
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Standard Shipping Charge: A flat rate of 10 AED applies to standard orders.
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Free Shipping Threshold: Enjoy FREE delivery on all orders totaling 100 AED or more on eligible Local Products. The free delivery is automatically applied at checkout once your cart meets the minimum requirement.
⏱️ 4. Delivery Timelines & Methods
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Local Delivery Estimate: 4 to 5 business days from the date of dispatch.
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Service Area: Local delivery covers designated regional zones. Please ensure your delivery address, landmark details, and contact number are accurate to avoid any sorting or routing delays.
🔍 5. Order Tracking & Support
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Updates: Keep an eye on your inbox/SMS for dispatch notifications.
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Assistance: If your package does not arrive within the estimated 4-5 day window, or if you have questions regarding your local order, please reach out to our support team with your order number.