The Ordinary Azelaic Acid Suspension 10% – Brightening & Blemish Care Formula
The Ordinary Azelaic Acid Suspension 10% is a multi-functional brightening treatment designed to improve skin texture and tone. Formulated to reduce the appearance of blemishes, redness, and uneven skin tone, azelaic acid gently exfoliates while supporting a clearer, smoother complexion. Suitable for daily use, this lightweight suspension helps reveal brighter,...
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The Ordinary Azelaic Acid Suspension 10% is a multi-functional brightening treatment designed to improve skin texture and tone. Formulated to reduce the appearance of blemishes, redness, and uneven skin tone, azelaic acid gently exfoliates while supporting a clearer, smoother complexion. Suitable for daily use, this lightweight suspension helps reveal brighter, healthier-looking skin.
Small Feature Points
Helps reduce blemishes and redness
Improves uneven skin tone and texture
10% azelaic acid brightening formula
Gentle exfoliation for clearer skin
Suitable for blemish-prone and sensitive skin
Model Name & Details
Brand: The Ordinary
Product Name: Azelaic Acid Suspension 10%
Product Type: Face Cream / Treatment
Strength: 10% Azelaic Acid
Skin Type: Uneven, Blemish-Prone & Sensitive Skin
Thank you for shopping with us! We strive to get your orders to you as safely and quickly as possible. Please review our shipping guidelines below to understand how we process, handle, and deliver your purchases.
📦 1. Order Processing Time
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Handling & Preparation: All orders are typically processed and packed within 1 to 2 business days (excluding weekends and public holidays) before they are dispatched for delivery.
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Confirmation: Once your order has been packed and handed over to our local delivery team or courier, you will receive a shipment confirmation notification.
⚠️ 2. Unforeseen Delays & Exceptions
While we always strive to deliver your order within our standard 4 to 5 business days timeframe, certain circumstances outside of our direct control may occasionally impact delivery schedules.
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Supplier & Inventory Delays: In rare instances, if an item experiences a temporary shortage or a delay from our trusted suppliers, processing may take slightly longer. Should this occur, our team will proactively notify you via email or phone with an updated timeline.
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Courier & External Circumstances: Deliveries may occasionally be affected by unforeseen logistics hurdles, high-volume seasonal rushes (such as major holidays or sales events), adverse weather conditions, or unexpected regional transit restrictions.
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Our Commitment to You: Please rest assured that we closely monitor every shipment. If your order is impacted by an extended delay, we will work tirelessly alongside our courier partners to get your package to you as safely and quickly as possible.
💰 3. Shipping Rates & Charges
We believe in transparent pricing with no hidden fees at checkout:
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Standard Shipping Charge: A flat rate of 10 AED applies to standard orders.
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Free Shipping Threshold: Enjoy FREE delivery on all orders totaling 100 AED or more on eligible Local Products. The free delivery is automatically applied at checkout once your cart meets the minimum requirement.
⏱️ 4. Delivery Timelines & Methods
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Local Delivery Estimate: 4 to 5 business days from the date of dispatch.
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Service Area: Local delivery covers designated regional zones. Please ensure your delivery address, landmark details, and contact number are accurate to avoid any sorting or routing delays.
🔍 5. Order Tracking & Support
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Updates: Keep an eye on your inbox/SMS for dispatch notifications.
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Assistance: If your package does not arrive within the estimated 4-5 day window, or if you have questions regarding your local order, please reach out to our support team with your order number.